Four steps from first conversation to fully operated. Most clients are live within two weeks.
01
We audit your entire operation — website, phones, leads, payments, books — and map out what needs to change.
This starts with a conversation — not a sales pitch. We walk through how your business actually runs today: how leads find you, how you follow up, how you get paid, and where the wheels come off. From there, we put together a clear plan covering every piece of your back office that we'll take over. No jargon, no 40-page proposal. Just a plan that makes sense.
02
We build your website, train your Model Employee, wire the lead pipeline, connect payments, and set up your books.
This is where it all comes together. We build your website from scratch — fast, mobile-first, and designed to convert. Your Model Employee gets trained on your services, your availability, and your voice. The lead pipeline gets wired so every inquiry is captured, scored, and routed. Payment processing gets connected so clients can pay on time without you chasing them. And your books get set up in QuickBooks so every dollar is tracked from day one. You review everything before it goes live.
03
Your entire back office launches. Model Employee starts answering. Leads flow. Payments process. Books update.
Before launch, we walk you through the entire system in a final review meeting — every workflow, every system you'll touch, every edge case we've thought through. When you're ready, we flip the switch and your system goes live. Your Model Employee starts answering questions and qualifying leads around the clock. Your lead pipeline captures and routes every inquiry. Invoices go out and payments come in automatically. Your books stay current without you touching them. We monitor everything closely in the first few weeks and adjust based on real data.
04
We run it month after month. Hosting, AI, security, bookkeeping, support — all handled.
This isn't a build-it-and-forget-it deal. We operate your entire back office on an ongoing basis: website upkeep, security patches, AI tuning, lead pipeline monitoring, payment processing, bookkeeping reconciliation, and priority support. If something breaks, we fix it. If something can be improved, we flag it. You focus on running your business — we run everything behind it.
See what full operations looks like for a real client.
Or see how we work with you — month-to-month, no lock-in.